1. WHAT YOU GET IN STANDARD EMAIL SERVICE ?

  • For every business, to compete in today’s market, it is essential to start an online presence with a professional image. Rediffmail Enterprise Standard is starter plan for SMEs that includes everything you need :
  • Branded Ad-free email:

    At your own domain to communicate with your prospects professionally and increase your credibility among the sea of unprofessional email IDs. Eg.yourname@yourdomain.com. Appear bigger than you are with group email ids like support or sales@yourdomain.com. Choose a storage size of your choice .

  • Domain name (optional add-on):

    Secure and protect your business address on the web with a domain name of your choice (.in, .com, .org, .biz, .net, .info, .co.in, .net.in or .org.in – subject to availability at the time of purchase). Claim yours before anyone else does or Already have a domain? You can use that too!

  • Downloadable email app:

    Downloadable email app for your mobile to work with your email anytime anywhere and any device. Now take your work mail along with you, wherever you go. You could also access webmail from your favorite web browser on desktop, tablet or phone. You can also configure the mails on mobile device or desktop clients.

  • Friendly Customer support:

    Get expert and friendly customer support from Monday to Saturday 9am to 7pm. Send a mail to our customer support ID (provided once you become our customer) to automatically raise a ticket with a unique ticket number and our support executive resolve your query in the fastest manner possible. You can also call on our Customer support number (provided once you become our customer) with the ticket number for follow up.

  • IT Admin tools

    The first email ID created on your domain is the admin ID (by default) and has inbuilt addition admin control panel to create and manage user mailboxes & protect company’s interest – Control official Address Book additions and what kind of attachments can be sent or received by users, Prevention of users outside your network from accessing your email and create unlimited mailing lists for group communications.

  • Your first email ID created is by default the admin ID for your domain and have admin controls built into the inbox to create and manage user mailboxes. Pay by Credit/Debit card, NetBanking, PayPal, NEFT, Cheque /DD.
  • How to buy

    1) Start with how many number of email IDs your organisation needs and pick per mailbox mailbox storage space – 1, 2, 5, 10 or 25 GB. All users on your domain will have the same mailbox storage space, as per your selection and this storage space is non-transferable (Multiple size mail boxes, multi-domain and quota management is available only in Advanced email plan). You can buy additional IDs or upgrade to Advance email as required (Options to buy additional storage & addons available only in Advanced email plan). If you are switching, your email data from previous email service provider’s servers will not be migrated (Available in Advanced email only) and hence you will start with zero mail inbox.

    2) Pay online via Credit/Debit card, NetBanking or PayPal, to set up your email ID and start using immediately. Payments via NEFT and Cheque/DD will be service activated on realisation in our bank account.

    3) Once your service is activated, you will get a welcome mail in the contact email ID you have provided. Just follow the instructions to set up

    4) For any assistance our support contact details are available along the way.

2. WHAT YOU GET IN ADVANCED EMAIL SERVICE?

  • To control the email exchange on their own domain and protect critical business information being shared over emails, businesses need a highly secure, flexible, scalable, customizable and feature rich cloud based solution. Rediffmail Enterprise Advanced email architecture and infrastructure is fully integrated, maintained and managed by Rediff.com to ensure that you have no capex and a reduced opex.
  • UPTO 99.9% AVAILABILITY:

    Robust infrastructure with no single point of failure. India hosted tier 3+ data centres. Data redundancy through multiple high performance disks with RAID5 standard. 24x7x365 monitoring by dedicated network team with early warning systems.

  • TOP SECURITY & PRIVACY:

    Encrypted mail data transmission and storage at multiple secured India Data Centers. Vulnerability detection systems blocks deviant mail usage & Third party Security auditors & tools (technical, physical, logical and administrative audits) ensures global security standards. Better tools to protect your email from email hacking, phishing, spoofing, identity theft and other email frauds. Data leat protect via Controlling access of 10+ channels, including Restriction of mail access outside your company network and Restrict attachment & mail flow by framing policies specific to a domain or individual. Monitor mails* sent or received by any individual within your domain and prevent unofficial mail usage.

  • VIRUS & SPAM PROTECTION:

    Get industry standards for Spam, Virus & fraud detection like: SPF, DKIM, DMARC, Multi-layered spam protection -virus checks, IP check, reverse DNS, content filtering, etc. Zero day virus protection & virus definition updation in real time, automatically removes virus before it affects your mails. Customize anti-spam settings by managing content filters as per organisation policies. Spam summary email report sent to user’s inbox on every evening, helps to know the recent marked-as-potential spam delivered to Junk folder. Scan the list for falsely tagged messages & ‘Mark-As-Safe’ to trains the system. Admin can enable this feature for selected users or for entire domain.

  • MOBILITY & SYNC:

    New mail notification on your mobile ensures you never lose track of your emails. Integrated calendar and contacts increase the productivity along with your business mail. Remotely wipe user mail data for those on BOYD policy to reduce security threat. Sync Mail, Calendar & Contacts across devices and applications like outlook, webmail, and any mobile phone.

  • NEWSLETTER, SYNC & WEB CHAT

    Newsletters allow mail broadcast to entire organization or subset of users with customized sender, subject & reply-to-id. Sync Mail, Calendar & Contacts across devices and applications like outlook, webmail, and any mobile phone. Web chat messenger* allows employees within your domain to communicate instantly.

  • CUSTOMIZE YOUR MAIL EXPERIENCE:

    Get Flexible mail boxes of varying sizes (Upto 25gb) with quota management, across multiple domains, under one admin panel, Customise your webmail with subdomain URL, webmail login page HTML to suit your branding, add your company logo in your mailbox and set desired logout link. Also set bulk branded email signatures and disclaimer that will be appended to all outgoing emails.

  • COLLABORATION TOOLS *

    Create, upload & share documents on your cloud store. Web chat messenger* allows employees within your domain to communicate instantly. Form Mailing lists for groups and Newsletters allow mail broadcast to entire organization or subset of users with customized sender, subject & reply-to-id.

  • ARCHIVAL BACKUP & RESTORATION *

    For advance security & compliance you may need Completely device & location agnostic, centralised, automated, real-time & tamper-proof secondary storage. Choose either one or both : A) Archival of all mails in your domain with data retention as per compliance and e-Discovery to locate & download any mails and/or B) Back-up of select critical mailboxes with One-click-restoration of accidentally deleted mails within select time frame.

  • ADMIN CONTROL

    The first ID created admin@yourdomainname.com is is reserved for email admin with inbuilt control panel and cannot be edited later. Has 50+ enterprise grade features to control your email service at a granular level for bulk users & quota management across multiple domains, Security, Spam, Branding, Access & devices, Restrictions, Disclaimers, Password policies, multiple mail forwarding, user aliases, 2-factor-authentication, getting usage reports, etc.

  • EMAIL DATA MIGRATION *

    Migrate your email data* from your current on-premise system or cloud server without any data loss with our dedicated data migration support. Just let us know the the total size of the data to be migrated and we shall migrate the same in the background, while you have a loss-less transition of your email service.

  • HYBRIDS & INTEGRATIONS*

    Integrate with core business applications like AD, CRM, ERP, Advanced DLP or Gateway solutions. Set up hybrid email*, migrate mail data*, integrate with core bix app*

  • PREMIUM SUPPORT & TRANSITION

    Guaranteed email & phone support by our experienced tech experts make sure that queries will have top priority. Setup and transition is made easy by our responsive support team’s hand-holding. Aggressive SLA and a well-defined escalation matrix ensures that your query gets resolved in time. Set up hybrid email* or Integrate with Active Directory and core business applications like CRM, ERP, Advanced DLP or Gateway solutions via APIs.

  • How to buy

    1) Start with how many number of email IDs your organisation needs and pick per mailbox mailbox storage space – 1, 2, 5, 10 and /or 25 GB. Users on your domain can have different mailbox storage space, as per your usage needs and this storage space is transferable /quota manageable between users of same mail box size across multiple domains . You can buy additional IDs, storage space and or add-ons, as required . If you are switching, your email data from previous email service provider’s servers will not be migrated unless you buy data migration.

    2) Pay online via Credit/Debit card, NetBanking or PayPal, to set up your email ID and start using immediately. Payments via NEFT and Cheque/DD will be service activated on realisation in our bank account.

    3)Once your service is activated, you will get a welcome mail in the contact email ID you have provided. Just follow the instructions to set up your service.

    4) For any assistance our support contact details are available along the way